Terms of Service

Terms of Service

Effective Date: August 20, 2026

Welcome to the website of Crossroad Coaching & Consulting, LLC (“Crossroad,” “we,” “us,” or “our”).

These Terms of Service govern your use of this website and the information, materials, and services made available through it.

By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.

1. Purpose of This Website

This website provides information about Crossroad Coaching & Consulting and its services, which may include:

  • Executive and leadership coaching
  • Organizational consulting
  • Personal, relational, and professional development
  • Conflict and transition support
  • Speaking engagements
  • Workshops
  • Retreats
  • Facilitation
  • Services for churches and faith-based organizations
  • Officiant and life-cycle services, where offered

Website content is provided for general informational purposes.

2. No Professional Relationship Created by Website Use

Using this website, submitting a contact form, sending an email, or requesting information does not automatically create a coaching, consulting, contractual, fiduciary, legal, therapeutic, pastoral, or other professional relationship.

A formal service relationship begins only after Crossroad and the client separately agree to the nature and terms of an engagement.

3. Coaching and Consulting Disclaimer

Crossroad provides coaching, consulting, facilitation, educational, developmental, leadership, organizational, and related services.

Unless expressly stated otherwise in a separate written engagement, these services are not intended to replace services provided by licensed professionals such as:

  • Attorneys
  • Physicians
  • Mental-health professionals
  • Psychologists
  • Psychiatrists
  • Licensed therapists
  • Accountants
  • Financial advisers

Clients should seek appropriately licensed or qualified professionals when legal, medical, mental-health, financial, tax, or other regulated professional advice is required.

4. No Guarantee of Results

Crossroad works to provide thoughtful, practical, and professional coaching and consulting support.

However, results depend on many factors outside Crossroad’s control, including individual participation, organizational circumstances, implementation, decisions, external conditions, and other variables.

Therefore, no particular personal, professional, financial, organizational, leadership, relationship, or business outcome is guaranteed.

5. Website Information

We make reasonable efforts to keep website information accurate and current.

However, we do not guarantee that every page, statement, service description, date, statistic, biography, link, price, or other item will always be complete, current, accurate, or error-free.

Crossroad may update, modify, remove, or replace website content at any time without prior notice.

6. Service Availability

Services described on this website may change over time.

Crossroad may:

  • Add or remove services
  • Modify service descriptions
  • Change availability
  • Adjust scheduling
  • Decline an engagement
  • Refer a prospective client to another professional when appropriate

Information on the website should not be interpreted as a guarantee that a particular service or appointment is currently available.

7. Scheduling, Fees, and Engagement Terms

Specific details relating to:

  • Fees
  • Payment terms
  • Cancellations
  • Rescheduling
  • Refunds
  • Confidentiality
  • Scope of work
  • Deliverables
  • Timelines
  • Client responsibilities

may be addressed in a separate proposal, agreement, contract, invoice, confirmation, or engagement document.

If separate written engagement terms conflict with these general website Terms of Service, the specific engagement terms will generally govern that particular service relationship.

8. Intellectual Property

Unless otherwise stated, website content belonging to Crossroad, including text, branding, logos, graphics, presentations, written materials, service descriptions, and other original content, is protected by applicable intellectual property laws.

You may view and use website content for personal and informational purposes.

You may not reproduce, republish, distribute, modify, sell, license, or commercially exploit Crossroad’s protected content without prior written permission, except where permitted by law.

9. Acceptable Use

You agree not to misuse the website.

You must not knowingly:

  • Attempt unauthorized access to the website or its systems
  • Introduce malicious software or harmful code
  • Interfere with website security or functionality
  • Use the website for unlawful, fraudulent, abusive, or harmful purposes
  • Collect information from the website through unauthorized automated methods
  • Impersonate another person or organization
  • Submit knowingly false or misleading information through website forms

10. Third-Party Websites and Services

The website may link to third-party websites, platforms, scheduling tools, payment providers, social media platforms, or other external services.

Links are provided for convenience and do not necessarily represent endorsement.

Crossroad does not control third-party websites and is not responsible for their content, availability, privacy practices, security, or terms.

11. Testimonials

The website may include testimonials, comments, or descriptions of client experiences.

Individual experiences vary.

Testimonials should not be interpreted as a guarantee that another client will achieve the same or similar outcome.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Crossroad Coaching & Consulting, LLC and its representatives will not be liable for indirect, incidental, consequential, special, or similar damages arising from your use of, or inability to use, this website.

Website users are responsible for decisions they make based on general information found on the site.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.

13. Indemnification

To the extent permitted by law, you agree not to hold Crossroad responsible for claims or losses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.

14. Privacy

Your use of the website is also subject to our Privacy Policy.

Please review the Privacy Policy for information about how personal information submitted through the website may be handled.

15. Governing Law

These Terms of Service are intended to be governed by the laws applicable to Crossroad Coaching & Consulting, LLC, without giving effect to conflict-of-law principles that would require application of another jurisdiction’s laws.

Because legal requirements may depend on the company’s formal registration and business circumstances, this provision should be reviewed by legal counsel before final publication.

16. Changes to These Terms

Crossroad may revise these Terms of Service from time to time.

Updated terms may be posted on this website with a revised effective date.

Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

17. Contact

Questions regarding these Terms of Service may be directed to:

Crossroad Coaching & Consulting, LLC

Email: atrufant@crossroadcc.com

Phone: 929-500-1891